Terms and Conditions

Conditions of Hire

1. Terms. All terms are per week (unless your booking is for one of our short stay holidays) and is for the Bungalow, Cottage, Chalet or Caravan as equipped and described in the brochure information. At most of the locations the take-over time is between 2 p.m. and 4 p.m. the time for your particular choice will be printed on your final receipt. (subject to unavoidable delays) You must leave the accommodation by 10 a.m. and you are expected to leave everything clean and tidy.

2.You will be held responsible to make good or pay for any damage to the accommodation, fittings, utensils, crockery or cutlery .

3. We ask you not to arrive before the time stated on your final receipt, the staff at the various locations do need the few hours on changeover days to make ready your accommodation. If you do take over the accommodation before the normal time without checking with us first Blue Riband cannot be held responsible for the condition of your accommodation, it is therefore in your own interest not to arrive before the stated time.

4. Booking Deposit. This is a reservation fee to be enclosed with your completed booking form. The deposit is £35 per week booked plus £5 per week for your Cancellation Plan. Making your initial payment £40 per week booked. The amount of deposit to send is determined by the dates booked, see "How to book" on front cover of our price list. Once a booking has been made the deposit paid is for that holiday only , it is not normally possible to transfer a deposit from one holiday location to a different choice, or to a different choice of dates. If a change cannot be avoided and we are able to help a handling charge of £10 per week booked will be made.

5. Balance of holiday money. The balance is payable at least 28 clear days before your holiday begins. A receipt will be sent to acknowledge your deposit, this will show the balance you need to send, no further invoice will be sent.

6. VALUE ADDED TAX is included in all our prices, should the rate of V.A.T. change between the time of booking and date of holiday the price would be adjusted to the rate applicable at the time of your holiday.

7. Blue Riband holidays GUARANTEE the price of your holiday at the time of booking, there will be no surcharges added.

8. Wheelchair/Disabled Persons. Most of the locations and holiday accommodation featured in our brochure is unsuitable for holidaymakers with mobility difficulties. If your party includes people with special needs, please discuss these special needs fully with Blue Riband Holidays before making your booking. Will the person with special needs have someone competent to attend to them during their holiday?

9. We regret that bookings from groups of either young women or young men cannot be accepted.

10. Should the accommodation required not be available when the deposit and booking forms are received, we will endeavour to offer an alternative choice, should this not be acceptable the deposit will be refunded in full.

11. AVAILABILITY. The booking is made on the understanding that the property or caravan will be placed at your disposal on the date stated. Should this not be possible, through circumstances not under the control of the owner, (e.g. fire theft or damage) we cannot guarantee to provide an alternative property , in which case all monies paid shall be refunded in full, but the hirer shall have no further claim against Blue Riband Holidays. Blue Riband Holidays endeavour to ensure the availability of amenities in it's brochure, but shall not be liable in respect of their non-availability .

12. Blue Riband Holidays shall not be liable for the death of, or injury to any person on holiday , in or visiting Blue Riband accommodation, or for any loss of or damage to the property of any such person, however any such death, injury , loss or damage may be caused.

13. Plans and diagrams shown in the brochure are not drawn to scale and are intended only as a guide to help you choose your accommodation.

14. All persons in your party must be entered on the booking form and details of any pets you wish to bring. Blue Riband Holidays reserve the right to refuse persons or pets not entered on the booking form.

Your Holiday Cancellation Plan

The £3 or £5 payment is per week and covers all persons in your party. (please note illnes to a pet is not covered in this scheme) If you have to cancel before the start of your holiday the first and most important thing is to let us know, by phone then by first-class letter as soon as possible. Enclose your booking receipt and a stamped addressed envelope if you require a reply. It is to your advantage to give us the earliest possible warning of a cancellation to enable us to try and re-let the accommodation.

Once a booking has been made a legal contract exists which makes you liable for the full cost of the accommodation regardless of the reason for your cancellation, this is only fair to the owners of the accommodation.

Blue Riband Holidays operate a very good value Cancellation Plan at a cost of only £3 or £5 per week (the amount you pay is dependant on the dates booked see "How to book" on price list front). This will relieve you of all the worry if you have to cancel for one of the following reasons: -
Illness, injury, death or maternity, or illness of any member of your party, or the death, serious injury or illness of a close relative. A medical certificate is required in all cases.

If you have paid the £3 or £5 per week booked Cancellation Plan charge at the time of booking your holiday, and you have to cancel your holiday for one of the qualifying reasons you will be entitled to a refund of your holiday money less the deposit part of your payment. Your deposit, £25 or £35 per week booked and the £3 or £5 charge for the Cancellation Plan are not refundable.

The cancellation plan terminates at 9a.m. on the day your holiday starts. If your reason for cancellation is not covered by the plan, or you have not paid into the cancellation plan we will endeavour to re-let the accommodation, in which case a refund of the balance of your holiday money (if already paid) will be made less a handling charge of £10 per week booked. If the accommodation is not re-let then unfortunately full payment is due.

Please note this is a Cancellation Plan and does not cover curtailment of a holiday.

All information is correct at time of publication.